Family App

Real-time visit information

You may not be at your loved ones side 24/7 but with our new app you can see live updates on how they’re doing from wherever you are.

Communicate with your loved ones carer.

Communicate directly with those responsible for the service. Message the Coordinator about times, the Duty Supervisor about tasks or the Manager about the general service

Totally Transparent Care Planning and Care delivery. See what happened, when it happened as it happened.

Our new app allows you to see the history of Food & Fluid intake, whether medicines were taken or administered, whether your loved ones LifeLine was worn and they felt safe and secure. See in real time who is visiting next, what times are scheduled for the next 7 days calls and who is planned to attend.

View task by task what we’re asking our carers to complete during each visit. Check that the bins should go out on Tuesday Evening or that Mum has a Doctors appointment and needs to be ready early on Thursday.

Download the app today by contacting Assist Care Group, and requesting access details.

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Live 24/7 Daily Updates

See real time carer visit information, what times are scheduled for the next 7 days calls and who is planned to attend.

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Feedback To Carers

Provide specific feedback to carers, and communicate directly with those responsible for the service.

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App Works On & Offline

You can access latest information via the app on both desktop and device, without the need of wifi.

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View Care Plan

See what happened, when it happened as it happens. Have access to your loved ones updated care plan.

Mobile App gives me peace of mind.

“My mother is suffering from vascular Dementia & currently continues to live within her own home, which we are keen to continue for as long as possible. I live 2 hours away, so it’s been necessary to arrange care at home for the last 2 years. We decided to switch to Sussex District Carers about 6 months ago & to be completely honest we have found them to be excellent. The care is good, seeing to my mothers daily needs, ensuring she is safe & comfortable plus it is backed up with 1st class administration from the office staff. I have signed up to their mobile App, which allows me to access case notes of all visits. This gives me a real piece of mind, living 2 hours away. It proved very reassuring when we were away for a month in Australia & New Zealand, as being able to access the App without any issues, helped me to enjoy our holiday knowing Mum was ok.”

Ian L on 20th December 2017

“Family app is brilliant.”

Maureen D on 17th May 2018

“Very happy and the app that is offered is excellent, could not do without it. Would recommend the company just for that, plus excellent care. Outstanding.”

Florence S on 10th July 2018

Providing professional homecare you can trust in West Sussex and Surrey since 1998. We don’t compromise when it comes to quality, standards & affordability.