Mobile App gives me peace of mind.
“My mother is suffering from vascular Dementia & currently continues to live within her own home, which we are keen to continue for as long as possible. I live 2 hours away, so it’s been necessary to arrange care at home for the last 2 years. We decided to switch to Sussex District Carers about 6 months ago & to be completely honest we have found them to be excellent. The care is good, seeing to my mothers daily needs, ensuring she is safe & comfortable plus it is backed up with 1st class administration from the office staff. I have signed up to their mobile App, which allows me to access case notes of all visits. This gives me a real piece of mind, living 2 hours away. It proved very reassuring when we were away for a month in Australia & New Zealand, as being able to access the App without any issues, helped me to enjoy our holiday knowing Mum was ok.”
“Family app is brilliant.”
“Very happy and the app that is offered is excellent, could not do without it. Would recommend the company just for that, plus excellent care. Outstanding.”
Communicate with your loved ones carer
Communicate directly with those responsible for the service. Message the Coordinator about times, the Duty Supervisor about tasks or the Manager about the general service
Totally Transparent Care Planning and Care delivery. See what happened, when it happened as it happened.